FAQs

Frequently Asked Questions

General

Do you cater for allergies?

Please contact us letting us know which allergy you have so that we can advise if we’re able to make your dish allergen free for you.

Have you been given a food Hygiene rating?

Our kitchen has been inspected by Dacorum Borough Council and we are proud to say we have been awarded their highest rating of five for food hygiene.

Take Away

Will my meal be hot on delivery/collection?

We are unable to supply the food we make hot on collection. We cook in batches to guarantee the consistent flavour of our food. Once cooked we rapidly cool the food to prevent it from over cooking and place it in the fridge so that it maintains it’s flavour and texture when you come to re-heat it at home. For convenience all our food is supplied in re-usable, recyclable, microwave safe, freezer safe and dishwasher safe containers so that you can pop the food in the microwave as soon as you are ready to eat it.

What type of containers does my meal come in?

We supply our food in non-single use, recyclable, microwave safe, dishwasher safe and freezer safe containers. When you have finished with your containers simply wash them out or put them in the dishwasher to be re-used. If you have no use for our containers after your meal you are welcome to bring them back to us the next time you collect or alternatively please place in your recycling bin.

Are you able to deliver?

Yes! We deliver within a 4 mile radius of our home kitchen. Please choose delivery on check out and select an available time slot.

Can my meal be frozen?

The majority of our dishes can be frozen. All our containers are freezer safe. If you would like to order from this week’s menu but would like to enjoy it at a later date you can freeze it on the day of collection. We would recommend that any food you choose to freeze be consumed within a month. We do not recommend freezing desserts, chapatis, rice, raita or cooked samosas. Please contact us if you would like to check what items in your meal can be frozen.

Dinner parties

What food Are you able to offer for dinner parties?

We will work with you to create a menu for your party. There are a number of questions we will need to know the answers to before we can suggest options and ideas. Please go to our Contact Us page and send us a message with your name and phone number and we will be in contact with you within 24 hours (Mon-Fri). Please let us know the date you will be hosting your dinner party and the number of guests expected. Please type ‘Dinner Party’ in the subject of the contact us form. Our catering menu options can be viewed here.

BBQs

WHAT FOOD ARE YOU ABLE TO OFFER FOR BBQs

Our BBQ range is now available to order every week at the bottom of our order page. Just keep scrolling down and you will find it or click on BBQ in the sub menu of the order page

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